Frequently Asked Questions (FAQ)
Have questions about TheFamePush? We’ve got answers! Explore our FAQ section to learn more about how our platform works, payment methods, order tracking, and more.
To get started, simply sign up for an account, browse our services, and place your first order. For a detailed guide, check out our Getting Started article.
Yes, we currently accept manual payments via MTN and Vodafone Mobile Money. You'll be given a unique reference code to include in your payment. Once confirmed by our team, your order will be processed. This method is temporary while we implement a full payment gateway.
Orders cannot be canceled once placed. However, in some cases, refunds may be issued if the service is not delivered as expected. Please ensure all details are correct before confirming your order.
If you're a frequent user or help others buy services, you can apply to become a merchant. Approved merchants earn 10% commission on every order they place for others. Visit your dashboard to apply and track your merchant earnings.
You can track your order status directly from your dashboard. Navigate to the Orders section to view orders in progress and completed orders.
If your order doesn’t deliver as expected, you can report the issue by creating a support ticket from your dashboard. Our team will investigate and resolve the issue promptly.
Yes, you can leave a review after your order is completed. You can also provide before-and-after images to showcase the results of the service.
Yes, some services have restrictions. For example, videos must be public, and certain content (e.g., age-restricted or copyrighted material) may not be eligible for specific services. Always check the service description before placing an order.
Delivery times vary depending on the service. Some services start instantly, while others may take a few hours to begin. Check the service description for estimated delivery times.
Yes, we support multiple platforms, including YouTube, Instagram, TikTok, Audiomack, Spotify, X (formerly Twitter) and more. Browse our services to find the right solution for your platform.
You can contact our 24/7 support team by submitting a ticket through your dashboard or emailing us at support@thefamepush.com.